Assurance is a government phone provider in the United States of America, providing phones at no cost to a set class of residents. However, to make the most of this service, you must qualify financially to receive it.
Are you wondering who is eligible to make the most of this service? As per the rules, only residents with low income are eligible for this free service. They are provided with free touchscreen and smartphones. These government phones keep people connected, giving them the ability to look for work, call for help in an emergency and have access to the assistance they require.

Assurance is perceived as one of the top telecommunication companies in the Lifeline phone program. If you are unable to follow the application process, there are many mediums to help you with the same. The customer service representatives are available to help you with each step.
Ever since its introduction to the residents, the Assurance Wireless application form has changed a little. There are formalities to fulfill, and you are also required to submit several documents as proof of eligibility. If you are low-income or enrolled with a federal assistance agency, you must attach proof of financial status within the form application. The process of applying is hassle-free.
Here are the steps to follow.
How to Qualify for Assurance Wireless?
Under the service, you can make the most of the internet and free phone. However, there are some criteria to qualify for it.
To qualify for a free phone under the service, you need to be employed. If your income is low, you may qualify for a free government phone. The eligibility goes by your gross family income. Thus, if the total family income is at or below 135 percent of the federal poverty guidelines, you may have an access to their service.
In addition, people who work 40 or more hours a week and still live below the federal poverty status are qualified to get phone assistance.
The Website Assistance is Happy to Help
Once you have passed the eligibility test, you can visit the official website of Assurance Wireless and sign up for their free service. On the official website, you can contact them through email, check your eligibility, and also check the status of the application. Furthermore, you can do your annual recertification and troubleshoot any problems you may experience with the phone.
What are the Benefits of the Assurance Wireless Program?

If you are eligible for this program, congratulations, you will receive the below-listed benefits:
- All eligible individuals shall receive a free cell phone under the program.
- They will also receive 500 free minutes of calling per month.
- In addition to calls, they will also receive unlimited free texts.
- Eligible candidates are given an additional 150 free voice minutes for the first four months of this new service.
- They can also purchase additional time in the amounts of 5 or $30 or international calls.
- The eligible candidates can buy Virgin mobile top-up cards where phones and phone accessories are sold and pay cash credit card or PayPal.
Assurance Wireless Application Formalities You Need to Fulfill
Request for Personal Information
With your form, there would be many formalities and information that you may require to fill in to proceed with the process.
- Enter the name of the state you live in. A page to download the application will appear.
- Fill in the requested blank fields in the form, such as your first name, last name, date of birth, the last four digits of your social security number, home phone number, applicable email id, physical address, apartment, and house number.
Program Based Eligibility
You will be taken through a list of government programs. Check the box to the right indicating all the programs you are currently where you are receiving assistance. In this section, you will be asked to provide proof of program participation.
- A photocopy of your benefit ID card.
- A letter from a qualifying agency.
- Statement of your benefits for the current or previous year.
Income-Based Eligibility
It will be where you will check the box with the size of your family and the amount that closest identifies your gross yearly income. Here, you will be asked to provide three months of statements like Pay Stubs, SS Benefits, Veterans Benefits Statements, Retirement or Pension Statements, Unemployment Benefits Statements, and more.
Provide One of Each Document
In addition to the above-listed documents and details, you will also be asked to provide the following documents.
- State or Federal Income Returns
- Income Statement from Job
- Federal Letter of General Assistance
- Divorce Papers or Child Support Documentation (if any)
Once you have fulfilled all the above-listed formalities and documentation, you will start receiving the benefits after approval of the application.
How to Check the Status of your Application?

After filling out the form and applying, you shall have to wait for a few days to receive the approval of the application. In the meantime, you can check the status of your application. It is much easier than trying to reach someone on the phone or going through confusing phone prompts.
Here is how you can check the status of your application:
- Visit the check status page on the official website of the provider.
- Enter your 6-10 number account application identification with your home zip code.
Here, you can see the date you applied and check if your approval letter was sent or not or if your phone has been shipped.