Mexican Internet users report in networks a disproportionate increase of up to 200% in Uber rates

Dozens of Mexican Internet users have severely criticized Uber and have shown their disapproval of the sudden and “disproportionate” increase in rates that the application has implemented during this Christmas season in the North American country. According to the users of the platform on social networks, prices per trip have shot up to double or even to triple.

Faced with this situation, the subscribers of the application have presented several complaints and claims to the company’s customer service center, without, they point out, having received any type of response or satisfactory solution due to the high costs of the service.

Faced with this situation, the subscribers of the application have submitted several complaints and claims to the company’s customer service center, without, they point out, having received some kind of answer or satisfactory solution to the high costs of the service.

For its part, in response to the multiple comments requesting the intervention of the authorities, the Federal Consumer Prosecutor’s Office has invited to the public that believes they have been the object of undue charges to present the corresponding formal complaints or denunciations.

In addition to the exorbitant prices, the waiting time for a vehicle has also caused discomfort among users, who have had to expect up to more than an hour for the service.

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