Online gambling is big business. The global online gambling industry is currently worth an estimated $59 billion U.S. dollars and is expected to grow by a further $30 billion in 2023.
Ever since the evolution of the world wide web in the 1990s, casino games have begun to pop up online. At first, there was a small selection of basic games of poker and blackjack, however as technology has developed and access to devices has increased, developers have continued to release new casino games to meet growing demand.
There are now thousands of online casino websites with games of poker, blackjack, roulette, slots and baccarat, to name just a few. Casino gamers now use sites like casinosource.ca to search for the latest promotions available at a wide range of online casino providers.
The online casino industry is now thriving and millions of people around the world enjoy playing these games on a regular basis, as a result the industry has become highly competitive, and the market is almost saturated. This has led to game operators needing to work even harder to find their competitive advantage and attract and retain players.
Online casinos often use generous welcome bonuses and other promotion offers to attract new players as well as loyalty programmes to keep gamers coming back. Having a wide selection of games and regularly introducing new ones is almost important for casinos who want to remain competitive and profitable in this tough market.
Having great casino games isn’t enough to ensure the survival and profitability of an online casino. They must also have a successful marketing strategy that allows them to achieve a high reach and target the right audience, without that they are unable to attract potential players.
Here are some of the top marketing strategies that some of the biggest and most successful online casinos utilise to promote their site and ensure player numbers continue to grow:
Search engine optimisation
Search engine optimisation or ‘SEO’ is all about being seen on search sites such as Google and Bing and appearing in the top of the search results. Good SEO is often achieved using keywords.
There are certain search terms that prospective players will type into the search bar when searching for online casinos and games and if a site has those keywords on their site in numerous locations, they are more likely to appear higher in the search results.
Online casinos will do research into what the most popular search terms are and add these as keywords on their site in blog posts and web pages. There are many other aspects to achieving a good SEO strategy, but keyword optimisation is one of the most important.
Many high-profile online casinos will run paid PPC advertising on search engines such as Google. These adverts are targeted at people who have previously shown interest in online casino games.
These advertisements are usually also targeted at certain demographics, such as adults aged over 18 or 21 and even at specific geographical regions.
Paid advertisements help online casinos to reach much bigger audiences and communicate their latest game offering and promotions to the most relevant people.
Social media is a big part of our lives, and many people now spend a significant amount of time scrolling through and interacting with the content of social media sites such as Twitter, Facebook and Instagram, as well as video sites like YouTube.
Having a presence of social media sites is important for maintaining an online casinos credibility and reputation, it allows them to have two-way interactions with players and potential players.
Social media can also be used as a low-cost customer service tool, with players being able to post questions or direct message the casino with any queries they have. Customers can also leave reviews on some platforms, which can be useful feedback for the casino but can harm their reputation if too many reviews are negative ones.
Not all social platforms are relevant to casinos. For example, TikTok is not commonly used by online casinos as a marketing tool as many of the users of TikTok are teenagers and young people not in the casino’s target audience.
Through affiliate marketing, online casinos can use influencers to promote their site. These influencers are rewarded financially when more people visit the casino as a direct result of their content.
Influencers are usually relevant people to the brand, in this case they may be professional poker players, well known gamers or celebrities that are known to enjoy casino gaming.
Lastly, email campaigns are used by online casinos to inform players and those that have signed up to receive email content about any new promotional offers or upcoming game releases. Using email marketing platforms, the casino can see which links and emails recipients open most and can tailor future content to their specific interests.
Online casinos need dynamic multi-channel marketing strategies in order to survive in this highly competitive and quickly expanding industry. To succeed they need to say on top of new trends and communicate in a way that excites and intrigues their target audience.