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Dorchester Center, MA 02124
Friesen Travel Group has been recognized as the winner of the 2024 "Account of the Year" award by Celebrity Cruises Canada, cementing its reputation as one of the premier travel agencies in the country. This award highlights Friesen Travel Group’s outstanding commitment and partnership with Celebrity Cruises, a major player in the luxury and premium cruise market.
As the parent company behind 17 Expedia Cruises locations across Ontario, Friesen Travel Group supports a dedicated network of over 550 travel consultants. Their ongoing collaboration with Celebrity Cruises was highlighted in an official press release, with CEO Shawn Friesen sharing, “We are proud to be named the top account in Canada. Our team of 550 consultants across Ontario work hard every day to help our clients create memories.” This acknowledgment reflects the group’s exceptional track record in sales performance and service in the cruise travel sector, particularly with Celebrity Cruises.
The "Account of the Year" honor is bestowed on the agency that not only brings continuous strong results but also exemplifies trusted partnership and collaboration over time. According to Allan Brooks, Director of Market Sales, and Sandra Pennington, Field Sales Manager for Celebrity Cruises Canada, "We are proud to give this award to the Friesen Travel Group, they work closely with us to build their Celebrity Cruises sales." This sentiment underlines a partnership defined by mutual growth and a shared commitment to delivering the best possible experiences to Canadian travelers.
Operating under the Expedia Cruises banner, Friesen Travel Group’s impact stretches across Ontario, serving a wide range of clients from first-time cruisers to devoted cruise enthusiasts. The company’s dedication to personalized service and deep product knowledge has positioned it as a leading expert in cruise travel, particularly with premium offerings such as those from Celebrity Cruises.
Friesen’s approach is rooted in hands-on support and ongoing education for its consultants, ensuring that each traveler receives expert guidance and customized options. This standard of service directly feeds into the success and reputation that culminated in receiving Celebrity Cruises’ top national distinction for 2024. For more on this achievement and the company’s services, visit Friesen Travel Group’s official newsroom.
Celebrity Cruises is renowned for its innovative ships and enriching itineraries, with new additions like the Edge Series and the anticipated debut of Celebrity Xcel in the 2025 Caribbean season. The cruise line continues to push boundaries in onboard luxury, culinary excellence with Michelin-starred chefs, and exclusive experiences such as "The Retreat" for suite guests. These advancements are discussed in detail in recent interviews, including a deep dive with Allan Brooks on what’s new for 2025 and 2026.
To learn about the newest ships, immersive entertainment, exclusive Captain’s Club perks, and tailored experiences for families, visit the Celebrity Cruises official website. For those interested in the business side and recognition of top agencies, industry news portals such as PAX Global Media cover milestones like Friesen Travel Group’s recent award.
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This recognition positions Friesen Travel Group at the forefront of Canadian cruise travel, emphasizing the ongoing importance of expert travel advice and industry partnership in delivering memorable journeys at sea.