Los Angeles, Oct 25 (EFE) .- The US e-commerce giant Amazon assured customers and suppliers on Monday that it is “prepared” for the holiday season despite problems in the global supply chain.
This was pointed out by Amazon’s vice president of global delivery services, John Felton, in a blog post in which he wanted to address questions about the company’s operational capacity for distribution during the upcoming holidays.
Felton explained that the Seattle, Washington-based company has invested in airplanes, ships, trucks, warehouses and personnel to “get customers what they want, when they want it, where they want it” despite the difficulties of the current context.
Specifically, Amazon will have a worldwide fleet of 85 planes and 50,000 trucks of its own and a network of 260,000 drivers to “bring the Christmas magic to the door” of its customers.
Regarding ocean freight, Felton noted that the company “has doubled” its shipping container processing capacity in the last year after reaching agreements with carriers in “critical ports.”
“All of these teams work seamlessly with the more than one million Amazon employees around the world and the additional 150,000 quality control and delivery people that we are hiring this season in the US to help store, collect, pack and ship customer orders, “he said.
In addition to these measures, the chief operating officer argued that Amazon has invested in inventory planning and supplier partnerships to have enough products in stock.
Amazon’s announcement comes at a time when the US and global supply chain has been heavily impacted by the covid-19 pandemic, mainly due to the large increase in demand through e-commerce and the shortage of personnel, including transporters and warehouse workers, among other reasons.
This situation has caused, for example, that hundreds of cargo ships have been stuck off the coast of California in recent months, with 62 cargo ships anchored this Monday in front of the docks of Los Angeles and Long Beach.